Articles and Publications

From time to time we publish articles and newsletters. These are archived on this page. We began publishing these in January 2003.

An archive of our articles and newsletters is maintained below:

Strategy and Planning

• Strategy Mapping - An Overview
   

Enterprise Process Management

• Enterprise Process Management (.pdf format )
• Enterprise Process Management - Part Two ( pdf format )
• Enterprise Process Management - Part Three (.pdf format )
• Enterprise Process Management - Part Four (.pdf format)
   

Business Process Automation

This article was published in the December 2003 issue of CIO magazine.

• Business Process Automation (.pdf format)

Change Management

• Managing Change

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